Yanou Ramon

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About me

I’m currently working as a ML Engineer at Loop Earplugs and teaching “Data Science for Business” at the Antwerp Management School (Master in Management).

Previously, I worked as a consultant at QuantumBlack (AI by McKinsey), designing and implementing advanced analytics solutions across various industries, topics, and countries.

Before McKinsey, I’ve obtained my PhD in Data Science from the University of Antwerp (fellowship granted by the Research Foundation-Flanders), with Prof. David Martens as my supervisor. In my research, I’ve contributed to the field of Explainable AI by developing new methods to explain black-box AI models that are trained on big human behavioral data (think of web browsing data, GPS locations, financial transactions, social media data,…).

ML Project Highlights

AI-driven demand & supply planning
Contributed to QuantumBlack's Frontline.ai module, an integrated demand & supply planning engine using time-series forecasting & optimization. Applied this solution across industries, from call center planning to energy tank maintenance.

Service-level-aware workforce optimization
Implemented service-level constraints (e.g. average wait time < 60 sec) in an optimization model for workforce planning. Integrated into QuantumBlack's Frontline.AI package.

Read more about Frontline.ai →

GenAI campaign visuals at scale
Used open-source Stable Diffusion models with fine-tuned LoRAs to generate large batches of static marketing images aligned with brand identity (e.g., color, vibe, style). Project in collaboration with Inect.

Search-based product recommendations
Developed a recommendations engine leveraging a fine-tuned OpenAI model to match user queries to the relevant product, bypassing rigid use-case selection. Resulted in higher conversion rates.

Auto-tagging of sentiment & topics in customer data
Built a classification pipeline using fine-tuned OpenAI model to auto-tag sentiment & topics in customer reviews and support interactions. Enabled faster, more consistent insights for decision-making across business teams.

Generative ideation for Creative teams
Built a GenAI toolchain to assist marketers with ad concepting, variant briefings, and creative angles. Prompted on brand tone and audience profiles to reduce campaign development time & increase ideation throughput.



Research Publications

Teaching